Privacy Policy

Vialacity's privacy policy: what information we collect through our website and contact forms, how we use and protect it, and the choices and rights you have regarding your personal data.

Effective date: August 17, 2026

Vialacity respects your privacy. This policy explains what information we collect through vialacity.com, how we use and protect it, and the choices you have. It applies to this website only; construction projects are governed by their own written agreements.

Information We Collect

We collect only the information you choose to provide — typically your name, email address, phone number, and project details submitted through our contact form. Like most websites, we also receive standard technical information such as browser type and the pages you visit, which helps us keep the site secure and working well.

How We Use Your Information

Information submitted through our contact form is used solely to respond to your inquiry, schedule consultations, and communicate about your construction project. We do not add you to marketing lists without your consent, and we never sell, rent, or trade your personal information.

Cookies

This website uses only essential cookies required for it to function, such as session cookies for the administrative area. We do not use third-party advertising cookies or cross-site tracking.

How We Protect Your Data

All website traffic is encrypted with HTTPS. Access to submitted information is restricted to the Vialacity team members who need it to respond to you, and inquiries are stored in secure, access-controlled systems.

Sharing With Third Parties

We share information only with service providers necessary to operate this website — for example, email delivery for contact form submissions — or when disclosure is required by law. These providers may use your information only to perform services on our behalf.

Data Retention

We keep inquiry information only as long as needed to respond and, if a project moves forward, to fulfill the related contract and meet legal obligations. You may request deletion of your information at any time.

Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or request that we delete it. To exercise any of these rights, contact us through the form at vialacity.com/contact and we will respond promptly.

Changes to This Policy

If we update this privacy policy, the revised version will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Quick Answers

What personal information does Vialacity collect?

Vialacity collects only the information visitors choose to provide through its website — typically a name, email address, phone number, and project details submitted via the contact form — plus standard technical data such as browser type and pages visited.

How does Vialacity use the information it collects?

Vialacity uses contact form submissions solely to respond to inquiries, schedule consultations, and communicate about construction projects. Technical data is used to keep the website secure and improve how it works.

Does Vialacity sell or share personal information?

No. Vialacity does not sell, rent, or trade personal information. Data is shared only with service providers needed to operate the website (such as email delivery) or when required by law.

How does Vialacity protect my data?

Vialacity protects personal data with HTTPS encryption for all website traffic, restricted access to submitted information, and secure, access-controlled systems for storing contact inquiries.

What rights do I have over my personal data?

You may request a copy of the personal information Vialacity holds about you, ask for corrections, or request deletion at any time by contacting Vialacity through the contact form at vialacity.com/contact.

Frequently Asked Questions

Does the Vialacity website use cookies?

The Vialacity website uses only essential cookies needed for the site to function, such as session cookies for the admin area. It does not use third-party advertising or cross-site tracking cookies.

What happens to the information I submit through the contact form?

Contact form submissions are delivered securely to the Vialacity team by email and used only to respond to your inquiry. They are not added to marketing lists or shared with unrelated third parties.

How long does Vialacity keep my information?

Vialacity keeps inquiry information only as long as needed to respond and, if a project moves forward, to fulfill the related contract and legal obligations. You can request deletion of your information at any time.

How do I ask a question about this privacy policy?

Questions about this privacy policy or your personal data can be sent through the contact form at vialacity.com/contact, and the Vialacity team will respond promptly.

Will I be notified if the privacy policy changes?

When Vialacity updates its privacy policy, the revised version is posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.